Non-emergency Warranty Requests
These service requests, if made within one year of purchasing your new Bristol Pacific home, will be addressed by appointment between 8:00 AM and 4:00 PM, Monday through Friday. We will make every effort to accommodate your schedule. Non-emergency service requests should be submitted by calling Bob Pacheco at 508-328-3374 or emailing Info@BristolPacific.com. Our home maintenance representative will contact you to review your request.
Please note that homes which have been resold are not eligible for this service.
Emergency Service Requests
Bristol Pacific Homes does offer 24/7 coverage for emergency service during your one-year warranty period. If you have an emergency within your one-year time period (this is limited to the following: no heat, a burst pipe, or a life safety issue), please call 508-328-3374.
NOTE: For gas smells or odors, you should call the gas company directly.
For more than 30 years we have taken great pride not only in the homes we build, but in the service we provide after each sale. We look forward to resolving any issue you might have as promptly as possible.